Organizations of all sizes have been forced to make cybersecurity one of their top priorities because the alternative is a costly data breach. What the same organizations often don’t realize, however, is that one of the biggest threats is lurking in the shadows of their own networks, on workstations and personal devices of their employees.
This threat is referred to as shadow IT, and it’s only becoming more prevalent as organizations migrate to the cloud and take advantage of Software as a Service (SaaS) applications, which are available to their employees over the internet, from anywhere and at any time.
The Shadow Monster Is Real
The average business owner would be terrified to discover that there’s something very similar to the “Shadow Monster” from Stranger Things lurking in the shadows of his or her organization. Just like the fictional creature, this monster usually reveals itself only when it’s already too late to avoid the chaos it brings.
Where did it come from? From within the organization itself. That’s right, shadow IT is the product of employees and the consequence of lacking IT policies and outdated technology. Here’s how Gartner defines it:
Shadow IT refers to IT devices, software, and services outside the ownership or control of IT organizations.
Examples of shadow IT include the use of personal cloud file-sharing services (Google Drive, OneDrive, Dropbox) for work-related purposes, unsanctioned instant messaging tools, SaaS analytics software used by the marketing department without explicit approval from IT, and smartphones, laptops, and wearables that don’t fall within the scope of the organization’s bring-your-own-device policy.
Back in 2016, Gartner predicted that a third of successful attacks experienced by organizations would be on their shadow IT resources by 2020, and more recent shadow IT statistics confirm that shadow IT has really become the huge problem so many security experts predicted it to become, with 80% of employees admitting to using SaaS applications at work without getting approval from IT.
While the intentions behind the unsanctioned use of devices, software, and services are rarely malicious, the impact of shadow IT on the organization’s overall cybersecurity posture can be severe.
Understanding the Impact of Shadow IT on Cybersecurity
Unless shadow IT is nipped at the bud, its negative impact on cybersecurity can be severe. Let’s take a closer look at some of the biggest risks and problems it creates:
- Security gaps: Whenever shadow IT is allowed to flourish, it creates dangerous security gaps that make it much easier for cybercriminals to gain access to sensitive information. The growing availability of SaaS applications has made it difficult to identify these gaps, forcing organizations to adopt cloud-ready monitoring tools.
- Poor visibility: Organizations need complete visibility into their physical, virtual and cloud infrastructure to successfully detect all threats before they have a chance to cause a data breach. The mere existence of shadow IT makes this goal impossible to achieve because all unsanctioned devices, software, and services are by definition invisible.
- Greater chance of data loss: When employees store data in personal cloud file-hosting services and on their personal devices, the chance of data loss increases significantly since most employees don’t worry about implementing a proper backup strategy.
- Compliance issues: Shadow IT creates uncontrolled data flows that can lead to serious compliance issues for the entire organization. The General Data Protection Regulation (GDPR), for example, establishes penalties of up to €20 million for the most severe violations of its data protection and privacy regulations.
- Disrupted workflows: Keeping sanctioned software and hardware patched is difficult enough as it is, which is why throwing shadow IT into the mix can be disastrous. What’s more, it’s a real challenge to foster efficient collaboration when employees rely on 10 different tools that do more or less the same thing.
To avoid these and other negative consequences of shadow IT, it’s essential to prevent its spread before it becomes expensive to deal with at best or uncontrollable at worst.
Shining a Light on Shadow IT
Shadow IT is a complex problem that can be successfully addressed only by combining policies to oversee new devices, software, and services with monitoring tools that make it possible for the organization to verify that its policies are being followed.
If you have just learned about shadow IT and its impact on cybersecurity, then you should start by finding out the extent of the practice in your organization to determine its potential for creating a dangerous cyber incident.
Aligned Technology Solutions offers a host of services and solutions to help you understand how IT devices, software, and services are used by your employees and gain control over them. To learn more information about what it takes to shine a light on shadow IT, contact us today.