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Co-managed IT Services

Elevate your IT department with an experienced technology partner you can trust.

Does Your IT Team Have Any of These Challenges?


Knowing which new technologies are right for your business?

Finding time to train staff on processes and infrastructure?

Distracted by tedious tasks and broken processes?

Hiring and training new technical experts?

Implementing solutions on a tight budget?

Executing security initiatives?

What is Co-managed IT

Managing today’s business tech demands a lot of time and experience. Your team can easily become overwhelmed as they manage day-to-day operations while trying to keep up with emerging technologies.  


Our Co-managed IT service harmonizes with your existing team – supplementing their capabilities and boosting strategies. We deliver a collaborative environment and manage day-to-day objectives – allowing your team to focus on revenue driving strategies. Plus, we help you enhance your cyber and network security for added peace of mind. 


Our experts work closely with your team to understand your unique challenges and offer sensible, personalized solutions that are aligned with your goals. You define how your co-managed IT service works and drive your long-term business strategy. 


Aligned can work with your IT team or as your fully managed IT team. 

Contact us to get started today!

Call us at (703) 740-9797 or complete the contact form to schedule your consultation. We will get back to you shortly.

*All fields are required.

Benefits of Co-managed IT Services

Reduced cost

Robust security solutions

Quick and seamless integration into current environment

Close internal skill gap

Leverage a strategic partner

Reduce IT staff burnout and boost work satisfaction

Help desk management

Gain best-in-class technology

Access to security & compliance experts

Let’s Drive IT Strategies Together

Technology should work for you, not against you. Choosing to partner with a trusted IT partner provides your team with the support they need to focus on core business initiatives. 

  • We’ll support your users with world-class concierge service – from professionalism to compassion – keeping your employees operating at maximum efficiency. 
  • We’ll provide you with expert cybersecurity solutions to meet your business and compliance needs. 
  • We’ll set your business up for success with a proactive, outcome driven approach. 
IT Partner

Why choose Aligned for
Co-managed IT Services?

Your technology partner, not just another vendor

Your technology partner, not just another vendor

The term Managed Service Provider doesn’t cut it for Aligned. We prefer Managed Service Partner — that’s what we think of when we call ourselves an MSP. Creating that partnership-level bond with clients requires trust, the first thing we build before any Aligned IT solution is in place. Building that trust means knowing the people depending on our expertise, knowing who we are working for. Only then can we accurately determine your organization’s needs and design, develop and deploy a solution — one that works from the start, and is able to adapt to the future.

A single point of contact for Technology issues

A single point of contact for Technology issues

As your IT partner, we work closely with vendors on your behalf. No need for you to maintain a list of who to call for what issue. We maintain these relationships, act as a front end to any action requests, and track their progress until the desired outcome is achieved.

World Class Customer Service

World Class Customer Service

Our people, who are specifically recruited for their excellent service and communication capabilities, are in fact our greatest differentiators. Sure, we know the technical stuff. Of course, we are professional. But our primary focus is the client experience at every touchpoint. It’s not just what we do, it’s how we do it. We always strive to deliver that stellar experience that is sadly uncommon in the world today. If you’re not elated with our service, we are not elated with our performance.

What our clients say

Recognitions & Awards

Clutch Top Managed Service Providers 2021
Clutch Top Managed IT Provider 2021
Clutch Top IT Services Firms 2021
Clutch Top IT Outsourcing Services 2021
Clutch Top Cybersecurity Consultants 2021
Clutch Top 100 Companies Fastest Growth
CRN MSP 500 2020 Winner
The Channel CO CRN Fastest Growth 150 2021
Inc 500 America's Fastest-Growing Private Companies
Inc 5000 Regionals DC Metro 2021
Channel Futures Managed Service Provider 501 2020 2021
Channel Futures Managed Service Provider 501 2019 Winner


Is it unclear if your small business has all the foundational security solutions in place?


Conduct a 10minute security audit to ensure you have adequate measures to prevent cybercrime, reduce the risk of data breaches, and provide a more secure environment for your customers. Download your copy today. 

Cybersecurity Posture ebook

Download your copy today!

Not ready for a consultation today? Check out some of our relevant blog entries:

Need clarification?

How does co-managed IT work?

Co-managed IT combines the strategic framework and convenience of your in-house IT team with the support, knowledge, and expertise of a managed service provider (MSP). It allows your internal team to augment their service capabilities, fill security gaps, and focus on core business initiatives. 

Are co-managed IT services worth the investment?

Yes. In fact, managed IT services are one of the most cost-effective ways for small or medium-sized businesses to maintain their IT environment. Partnering with an MSP gives your business: 

  • Affordable talent to supplement your day-to-day operations 
  • Security & compliance-focused experts 
  • Faster project completion 
  • Predictable service fees 
  • Internal training 
  • And more… 

When should our business consider a co-managed solution?

Consider co-managed IT when: 

  • There are knowledge gaps in your team. 
  • You need to delegate day-to-day tasks to focus on business initiatives that drive revenue. 
  • You are experiencing growth, or have seasonal peaks, that require expanded support; but you don’t want to hire a larger team or can’t find the talent you need. 
  • You are looking for ways to reduce costs while still maintaining critical IT coverage. 
  • You want to mitigate risks by boosting your cybersecurity and/or want to ensure compliance in a regulated industry. 

What is included in managed services?

Your team can take advantage of: 

  • Help desk services 
  • Robust cybersecurity stack 
  • Proactive systems monitoring 
  • Security awareness training 
  • Technical planning 
  • And more… 

Will there be a Service Level Agreement (SLA)?

Yes. It is a crucial aspect of how we operate. An SLA sets the expectations for co-managed IT services. It clearly defines the metrics by which the effectiveness of the process is monitored and approved.  

What are the challenges of a co-managed IT environment?

Challenges arise when a co-managed IT partner does not do their due diligence. Thoroughly reviewing governance is a crucial aspect of a co-managed environment. Clear communication must be at the core of the relationship to ensure: 

  • Everyone understands their responsibilities. 
  • There are documented processes and escalation paths. 
  • Thorough understanding of the business goals and how they are being reached. 

Looking for more information on
Co-managed IT services?

Contact us to get started today!

Call us at (703) 740-9797 or fill out the form below to schedule your free consultation. We will get back to you shortly.

*All fields are required.

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