Managing today’s business tech demands a lot of time and experience. Your team can easily become overwhelmed as they manage day-to-day operations while trying to keep up with emerging technologies.
Our Co-managed IT service harmonizes with your existing team – supplementing their capabilities and boosting strategies. We deliver a collaborative environment and manage day-to-day objectives – allowing your team to focus on revenue driving strategies. Plus, we help you enhance your cyber and network security for added peace of mind.
Our experts work closely with your team to understand your unique challenges and offer sensible, personalized solutions that are aligned with your goals. You define how your co-managed IT service works and drive your long-term business strategy.
Aligned can work with your IT team or as your fully managed IT team.
Call us at (703) 740-9797 or complete the contact form to schedule your consultation. We will get back to you shortly.
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Benefits of Co-managed IT Services
Technology should work for you, not against you. Choosing to partner with a trusted IT partner provides your team with the support they need to focus on core business initiatives.
The term Managed Service Provider doesn’t cut it for Aligned. We prefer Managed Service Partner — that’s what we think of when we call ourselves an MSP. Creating that partnership-level bond with clients requires trust, the first thing we build before any Aligned IT solution is in place. Building that trust means knowing the people depending on our expertise, knowing who we are working for. Only then can we accurately determine your organization’s needs and design, develop and deploy a solution — one that works from the start, and is able to adapt to the future.
As your IT partner, we work closely with vendors on your behalf. No need for you to maintain a list of who to call for what issue. We maintain these relationships, act as a front end to any action requests, and track their progress until the desired outcome is achieved.
Our people, who are specifically recruited for their excellent service and communication capabilities, are in fact our greatest differentiators. Sure, we know the technical stuff. Of course, we are professional. But our primary focus is the client experience at every touchpoint. It’s not just what we do, it’s how we do it. We always strive to deliver that stellar experience that is sadly uncommon in the world today. If you’re not elated with our service, we are not elated with our performance.
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Co-managed IT combines the strategic framework and convenience of your in-house IT team with the support, knowledge, and expertise of a managed service provider (MSP). It allows your internal team to augment their service capabilities, fill security gaps, and focus on core business initiatives.
Yes. In fact, managed IT services are one of the most cost-effective ways for small or medium-sized businesses to maintain their IT environment. Partnering with an MSP gives your business:
Consider co-managed IT when:
Your team can take advantage of:
Yes. It is a crucial aspect of how we operate. An SLA sets the expectations for co-managed IT services. It clearly defines the metrics by which the effectiveness of the process is monitored and approved.
Challenges arise when a co-managed IT partner does not do their due diligence. Thoroughly reviewing governance is a crucial aspect of a co-managed environment. Clear communication must be at the core of the relationship to ensure:
Call us at (703) 740-9797 or fill out the form below to schedule your free consultation. We will get back to you shortly.
*All fields are required.